Support
How can we help?
Answers to the common questions first. Still stuck, or want to share an idea? Write to us below or at hello@softick.dev; we answer within two business days.
What is free, and what does the full game add?
The whole first season of every career is free, with every feature. The full game is a one-time purchase that unlocks every season after it. There are no ads, coins or subscriptions.
How do I get the full game back on a new phone or after reinstalling?
Open the game, tap the gear (top right) → Full game → Restore purchase. Use the same Apple ID or Google account you bought it with. On a new phone it usually unlocks by itself when the game starts.
I bought the full game, but it is still locked.
Check that you are online and signed in to the same store account, then tap Restore purchase. If the payment is still waiting (Ask to Buy, or a slow payment method), the game unlocks as soon as the store confirms it.
Where is my career saved?
On your phone. The game saves by itself, also when you leave it. Deleting the app deletes your careers, and moving a career to another phone is not possible yet.
Does the game need the internet?
No. Only buying the full game, restoring it and sending feedback need a connection.
Does the game collect data about me?
No personal data, no ads and no tracking. If you agree when the game asks, it shares anonymous usage stats (never your name, contacts or device IDs) to help us improve it; nothing is sent if you say no, and you can switch them off any time in Settings. Purchases on Google Play are checked with Google by our server. The privacy policy has the details.
Which phones can play it?
iPhone with iOS 17 or newer, and Android 10 or newer.
How do I change the language?
Tap the gear → Language. The game speaks English, Russian and Turkish.
How do I ask for a refund?
Purchases are handled by the stores: on iPhone at reportaproblem.apple.com, on Android in Google Play → Payments & subscriptions → Budget & history.